Clik here to view.
WPC is coming up! Dynamics SMB partners: Get ready to learn, network and grow...
It’s bigger than a breadbox but smaller than the state of Florida, and it’s all about building connections to generate business, gathering insights to compete, and forming partnerships that...(read more)
View ArticleClik here to view.
Grow Your Business by Connecting Back and Front Office Teams
Small and midsize businesses (SMBs) are—in a word—busy. How busy? Consider that in the U.S., businesses with fewer than 500 workers account for about half of private nonfarm GDP, half of total...(read...
View ArticleClik here to view.
Enjoy Your Summer Vacation AND Keep an Eye on Your Business
Learn More About Microsoft Dynamics For Small and Midsize Businesses Download our ebook (PDF) You’ve built your company from the ground up, turning an idea into a full-fledged business. Even...(read more)
View ArticleClik here to view.
Small Business Accounting: When Excel Spreadsheets aren't Enough
Since day one, you’ve worked hard at building your business. Now that you’ve expanded product lines, entered new markets, and increased your customer base, your business processes have become...(read...
View ArticleClik here to view.
Leave the Office Behind and Work Wherever You Want
Friends, I come bearing good news. The days of staring up at the fluorescent lights and taupe walls of your cubicle are numbered. Data from Reuters states that about 20 percent of employees worldwide...
View ArticleClik here to view.
Small and midsize businesses are using technology to stay competitive &...
How long do you expect to be in business? If you could predict what factors would lead to competitive advantage, would you use that insight to change course now? A look at the history of Fortune...
View ArticleClik here to view.
For Small and Midsize Businesses, Bigger isn’t Always Better
Read our free ebook: the Cloud as a Platform Download now As your business grows, your processes become more complex, more demands are placed on your time and resources, and your customers...
View ArticleClik here to view.
What the heck is ERP for SMB? It’s what helps you achieve more!
Researching enterprise resource planning (ERP) solutions while running your business can make you feel equal parts overwhelmed and uninformed. We understand, and we’re here to help. Out of...
View ArticleClik here to view.
INFOGRAPHIC: 2015 U.K. State of Multichannel Customer Service
With the Institute of Customer Service reporting that customer satisfaction in the U.K. is at its lowest level since 2010 , and the new rankings for best and worst customer service in the U.K....
View ArticleClik here to view.
Vote for a Telecom Dedicated to Customer Service and Community in the...
In a highly competitive telecommunications industry, nTelos Wireless is a regional provider striving to inspire customer growth and loyalty by better connecting with its customers and the communities...
View ArticleClik here to view.
Announcing the General Availability of Microsoft Dynamics NAV 2016
Today we are pleased to announce the general availability of Microsoft Dynamics NAV 2016, a milestone release of Microsoft’s business management solution for small and midsized organizations....
View ArticleClik here to view.
Introducing Microsoft Dynamics NAV Managed Service for Partners
Following the launch of Microsoft Dynamics NAV 2016 , we are pleased to announce general availability of the Microsoft Dynamics NAV managed service for Partners, a significant new option for...
View ArticleClik here to view.
Demystifying Cloud Computing and Big Data for Small and Midsize Businesses
Cloud computing and big data are no longer just buzz words, they are driving business transformation even for small and midsize businesses. By bringing together business applications and familiar...
View ArticleClik here to view.
Customer Experience Consistency: What Your Employees Don’t Know Can Hurt You
“Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.” ~ Tony Hsieh A Gartner Research survey found that by 2016...(read more)
View ArticleClik here to view.
Small Businesses Give Back to Their Communities with Help From the Microsoft...
Many small and midsize business are forged around the desire to make an impact, whether that’s solving a large-scale challenge, or making a difference in the lives of employees, customers, and...
View ArticleClik here to view.
Give Yourself and Your Business the Best Gift for the Holidays—More Time
If you’re relying on basic accounting software or legacy systems that are hanging on by a thread, the holiday season and year-end can be a stressful time for you and your business. Disconnected...
View ArticleClik here to view.
10 Customer Service Trends to Watch in 2016
It’s easy when you’re asked about trends to talk about an innovative technology or feature you know is going to create a buzz. For 2016 however, we’ve decided to ask some well-known customer...(read more)
View ArticleClik here to view.
New Year’s resolution: Don’t just do more, achieve more
The New Year is a perfect time for a fresh start and renewed focus, not just for yourself, but for your business. Whether your goals are to increase sales, build deeper relationships with customers,...
View ArticleClik here to view.
2016 Customer Service Trends: The Rise of Service Talent
“If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.” – Fred Reichheld, Author, Business Strategist...(read more)
View ArticleClik here to view.
2016 Customer Service Trends: Empower Every Employee to Serve the Customer
“Most employees are trying to engage the empowered customer with the same siloed technologies and stagnant knowledge repositories they’ve used (or not used) for years. This is creating a...
View Article
